Get the most out of your trial

From a detailed video workshop to a phone call with our support, we’re here to get you on your way.

Video Workshop

Step-by-step instructions, so you can learn at your own pace. Either go through the whole course or pick at the bits you need.

Training videos

Get someone to show you around

Ask for an online demo to introduce you to the software and answer some of your more specific questions. Call us on 1800 965 597 to organise this or use this link.

0800 359 817 [email protected]

Ask us in person

We’re local, so just give us a call on
1800 965 597 and chat with us, more than happy to go through your questions.

Chat with us online

Frequently Asked Questions

If you’re on your way and just need to know more about something specific, head to the FAQs. The FAQs are the place where we jot down all the questions we get and then we put our answer along with it.

View FAQs

Subscribed? Here’s what’s next.

Congratulations on your decision; you won’t look back. We want to make sure you get the best out Buildxact, so this is what’s included.

  • Video training
  • Initial training
    workshop session
  • Access to our
    support team
  • Access to all the online support resources, FAQs, videos and more.

Our online videos will help you get the most out of your training.

Training and setup

For all new subscribers we offer 3 hours of intro training and we break that up into two sessions.

Note: to ensure you get the best out of the training, make sure you take a look at the excellent video workshop.

Session 1


We contact you to book this just after you purchase

The session is 1-on-1, so just you (and your team if you like) and a Buildxact trainer

Run online

The session is based on availability but generally available within 2 weeks of purchase

We cover what is most useful to you, really depends where you’re up to when we catch up. Common things we cover:

  • Detailed tours of the software and how to use it
  • Guidance on Buildxact for your business
  • Help loading data like pricelists/templates/contacts
  • Answering the “how do I” questions
Book now

Session 2


A follow up session to make sure everything is going well and that you’re on the right track.

Booked during your first session

This session is also 1-on-1, so just you (and your team if you like!) and a buildxact trainer

Run online

Generally 2 weeks after Session 1

Book now

Ongoing support

If you need a hand after that we’re just close at hand, you can call/chat/email us. See all the ways we support you here: